Here are options to track the status of your purchased Honu product based on your region.

<img src="https://uploads.gorgias.io/z8QbV2P3YE6ogePy/help-centre-graphics_banner-13-2241fa2d-8801-4430-9561-13468c1af387.jpg" style="width: 700px;" class="fr-fic fr-dib"> <span style="font-size: 18px; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Here are options to track the status of your purchased Honu product based on your region. <span style="font-size: 24px; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Australia <span style="font-size: 11.5pt; font-family: Inter; color: rgb(51, 51, 51); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">You can track your delivery progress through our order tracking page.&#xA0;<a href="https://honuaus.aftership.com/" style="text-decoration:none;"><span style="font-size: 11.5pt; color: rgb(28, 170, 150); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">https://honuaus.aftership.com</a><span style="font-size: 11.5pt; font-family: Inter; color: rgb(51, 51, 51); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;<span style="font-size: 11.5pt; font-family: Inter; color: rgb(51, 51, 51); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">You will need either:&#xA0;<span style="font-size: 11.5pt; font-family: Inter; color: rgb(51, 51, 51); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">1. Tracking number &#xA0;<span style="font-size: 11.5pt; font-family: Inter; color: rgb(51, 51, 51); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">OR&#xA0;<span style="font-size: 11.5pt; font-family: Inter; color: rgb(51, 51, 51); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">2. Order number &amp; associated Email Address or Phone <span style="font-size: 24px; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">United States <span style="font-size: 11pt; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">You can track your delivery progress through the&#xA0;<span style="font-size: 11.5pt; font-family: Inter; color: rgb(51, 51, 51); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">FedEx, DHL, and UPS&#xA0;<span style="font-size: 11pt; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;tracking pages. <a href="https://www.ups.com/us/en/Home.page" style="text-decoration:none;"><span style="font-size: 11pt; color: rgb(17, 85, 204); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">https://www.ups.com/us/en/Home.page</a><a href="https://www.fedex.com/en-us/tracking.html" style="text-decoration:none;"><span style="font-size: 11pt; color: rgb(17, 85, 204); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">https://www.fedex.com/en-us/tracking.html</a><a href="https://www.dhl.com/us-en/home/tracking.html" style="text-decoration:none;"><span style="font-size: 11pt; color: rgb(17, 85, 204); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">https://www.dhl.com/us-en/home/tracking.html</a> <span style="font-size: 11pt; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We will send the tracking details via email.

Tracking your order

Learn about shipping information in your region AU, US, and UK

<img src="https://uploads.gorgias.io/z8QbV2P3YE6ogePy/help-centre-graphics_banner-14-04080c8a-8f06-49c0-9989-77bd879309a4.jpg" style="width: 700px;" class="fr-fic fr-dib"> <h3 dir="ltr" id="isPasted">Australia</h3><h4 dir="ltr" id> </h4><p dir="ltr" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-top: 0pt; margin-bottom: 0pt; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 1.38; background-color: rgb(255, 255, 255); padding: 0pt 0pt 11pt;"><span style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 18px; font-family: Inter; color: rgb(51, 51, 51); background-color: rgb(255, 255, 255); font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Shipping InformationProducts are delivered via one of our national courier partners.&#xA0;Direct Freight, TNT&#xA0;Note: We are unable to send to a PO Box or parcel locker. <span style="font-size: 18px; font-family: Inter; color: rgb(51, 51, 51); background-color: rgb(255, 255, 255); font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Transit Times<span style="font-size: 16px; font-family: Inter; color: rgb(51, 51, 51); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">In general, shipments within Australia are in transit for 2-7 days. &#xA0;Orders placed before 11 am Mon - Fri AEST will be dispatched the same day.&#xA0;<span style="font-size: 18px; font-family: Inter; color: rgb(51, 51, 51); background-color: rgb(255, 255, 255); font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Tracking Notifications<span style="font-size: 16px; font-family: Inter; color: rgb(51, 51, 51); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Upon dispatch, customers will receive a tracking link where they can follow the progress of their shipment based on the latest updates made by the shipping carrier. Honu is not able to guarantee a delivery day or time. &#xA0;&#xA0;<h3 dir="ltr" id="united-states">United States</h3><h4 dir="ltr" id="-1">&#xA0;</h4><p dir="ltr" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-top: 0pt; margin-bottom: 0pt; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 1.38; background-color: rgb(255, 255, 255); padding: 0pt 0pt 11pt;"><span style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 18px; font-family: Inter; color: rgb(51, 51, 51); background-color: rgb(255, 255, 255); font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Shipping InformationProducts are delivered via one of our national courier partners.&#xA0;Fedex, DHL, UPS&#xA0;Note: We are unable to send to a PO Box or parcel locker.&#xA0;<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-top: 0px; margin-bottom: 1rem; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <span style="font-size: 18px; font-family: Inter; color: rgb(51, 51, 51); background-color: rgb(255, 255, 255); font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Transit Times<span style="font-size: 16px; font-family: Inter; color: rgb(51, 51, 51); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">In general, for shipments within the United States, transit times are 2-3 days to most locations. &#xA0;<span style="font-size: 18px; font-family: Inter; color: rgb(51, 51, 51); background-color: rgb(255, 255, 255); font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Tracking Notifications<span style="font-size: 16px; font-family: Inter; color: rgb(51, 51, 51); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Upon dispatch, customers will receive a tracking link where they can follow the progress of their shipment based on the latest updates made by the shipping carrier. Honu is not able to guarantee a delivery day or time. &#xA0;

Shipping & Returns

Tracking your order

Shipping Information